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I was so impressed with the tech, Kameron, that was sent to my home! He was kind, careful, neat, informative and thorough! He answered my questions and I am so pleased knowing that my fireplace is safe to use this winter. Thanks FluesBrothers!
Great service, very proficient technicians. They walked me through their entire process and went above and beyond getting my gas log working! Would absolutely use again.
Kameron was very professional and didn't mind me looking over his shoulder or all my questions. This is my first time with a "real" fireplace and so I had a lot of both. I now feel comfortable using the fireplace and know that I can call or email with any follow up questions. I would definitely use them again.
I appreciate the professionalism of my technician Kameron Barnum. He called him 30 minutes before he arrived. The office sent me a photo so I knew who to expect. He was very conscientious of the space he was working in and keeping it clean. He worked in a very efficient manner. And reviewed all the photos with me before he left. And made sure I was wHe called in 30 minutes before he arrived. The office sent me a photo so I knew who to expect. He was very conscientious of the space he was working in and keeping it clean. He worked in a very efficient manner. We reviewed all the photos he took before he left. He answered all of my questions and made sure I knew how to properly use my fireplace. I recommend this company to inspect and clean your fireplace.
When we purchased our home “as is” a few months back, we knew that the gas fireplace needed a thorough inspection before we could use it. I fortunately discovered Fluesbrothers by an online search. When I called to schedule an appointment, the phone representative was polite, friendly, and knowledgeable about their services. Although it was a few weeks before a technician was available to service the fireplace at our home, they stayed in touch and offered me earlier availability when they had a cancellation from another customer. At our scheduled appointment, Liam, our technician, called when he was on the way as promised. He was very professional and knowledgeable. He told me before he got started what he would be doing. He covered all areas around both sides of our 2-sided fireplace with construction blankets to make sure our flooring stayed clean. He shared all of his findings and concerns with us and we received a comprehensive report with pictures to document the inspection. Overall, it was a great experience and exceeded my expectations. The price was exactly what I agreed to when the appointment was set. Now we have a functioning gas fireplace and can use it with confidence knowing it has been thoroughly inspected. Highly recommend!!
Kameron was fantastic - excellent job cleaning my fireplace, took pictures and inspected it, was careful to not make or leave any soot or mess, and explained everything to me. I’d HIGHLY recommend Fluesbrothers & Kameron.
Super impressed with this company! I called & they were able to book me for the very next day. Kameron was very knowledgeable & professional. Laid down tarp on my floors to keep them clean. Removed all wasps & their nests. Haven’t seen a wasp since. Highly recommend even if you just need a cleaning! Definitely recommend having them inspect if you’re thinking about buying a house with a fireplace.
Very thorough and professional. I appreciate the quality work done. Liam did a thorough walk-thru with me, completed the work with quality and in a timely fashion. At the end he explained everything he saw and completed as well. Much appreciated for a job well done and I would definitely use Fluesbrothers again!
Jo and Liam were prompt and professional. They explained each of my repairs and made suggestions for improvements. They cleaned up their spaces afterward. I would recommend them!
Ar’darius was our technician. He arrived on time for the appointment. He was very thorough and explained each step of the inspection very well. He provided several options with a timeline. He was extremely polite and friendly. I would highly recommend him as well as the company.