Helpful Appointment Tips

Before Your Appointment

24 hours before your appointment, remember to:

  • Stop using your fireplace, woodstove, or gas stove. For safety’s sake, we need to work with an appliance that is completely cool. As a courtesy, please remove all ash from the firebox.

The day of your appointment, remember to:

  • Remove fragile or precious items from the area near the fireplace. We need about 5 to 6 feet around the fireplace to be clear to get our equipment in place.
  • Watch us work, if you’d like. Customers learn a great deal about chimney safety from watching us work, so we encourage it.

Off-Peak Appointments

Believe it or not, spring and summer are the best times for non-emergency chimney repair and preventive maintenance. From October through January, Fluesbrothers appointment calendar is booked up to one month in advance –making an “off-peak” appointment your best option.

As a courtesy, we send annual reminders for service, and confirm all appointments by phone 24 hours in advance.

 

Schedule an appointment with us now. One of the things our customers say about us is that you’ll be glad you trusted Fluesbrothers with all your chimney and fireplace system needs.